Frequently asked questions
I can't find my login email
Check your spam or promotions folder. If it's not there, email us with the address you used at checkout and we'll resend it right away.
I want a refund
Email
contacto@aguiardigital.online with your name and the email used at purchase. If you're within 7 days, we process the refund with no questions asked. After 7 days we'll work with you on a case-by-case basis. See our
Refund Policy.
I see a charge I don't recognise
Our billing descriptor is Aguiar Digital. If you see this on your statement and don't remember purchasing, please contact us before filing a chargeback — we can look up the transaction and resolve it quickly.
How do I cancel a subscription?
Email us or message on WhatsApp. Cancellation is immediate and there's no fee. You keep access until the end of your current billing period.
Can I change my email address?
Yes. Contact support with your old and new email addresses and we'll update your account.
Is my payment secure?
Yes. Payments are processed by Stripe, a PCI-DSS Level 1 certified processor. We never see or store your full card number.